Rideshare Rear End Accident – Denied Claim

Published: 06/22/2023

Our firm recently represented an Uber driver who was rear-ended by a large GMC truck. The property damage was very minor, but the impact was severe as confirmed by dash-cam footage our client wisely had. This video showed our client’s body strongly jerking forward and then backwards due to the force, resulting in significant whiplash and subsequent neck and back pain. Despite the clear evidence, Geico denied the claim, asserting the property damage was too minor to cause such injuries.

We kept fighting, stressing the dash cam footage to the adjuster, highlighting its clear depiction of the incident and its resulting injuries. Remarkably, the claim was denied a second time, prompting us to escalate the matter and get the adjusters supervisor involved. We warned of a potential bad faith claim and possible involvement of the California Department of Insurance if they continued to deny responsibility. Ultimately, the supervisor finally caved and paid the policy limits. Our client was thrilled, especially considering the previous denials.

This case underscores that property damage is not always reflective of the injuries sustained and emphasizes the importance of persistent representation against insurance companies’ unreasonable decisions.